Refund policy

Return and Refund Policy

Effective Date: September 28, 2026

At Core Drape Studio, operated by Wuhan Lejuyi Trading Co., Ltd. we want every order to arrive ready to become part of a more organized, productive, and enjoyable workspace. Whether you purchase a pen holder, desktop storage box, or writing-tool set, we understand that the condition and usefulness of each item matter.

This Return and Refund Policy explains when merchandise may be returned, how to request a return, and how refunds are processed.

1. Eligibility for Returns

We generally accept returns of eligible merchandise within 30 calendar days of the date of delivery, provided that the item:

  • Is unused and in resalable condition;

  • Has not been damaged, altered, washed, modified, or improperly handled;

  • Is returned with its original packaging, accessories, labels, and components when reasonably available;

  • Was purchased directly through our website; and

  • Is accompanied by sufficient order information for us to identify the transaction.

Items that have been substantially used, intentionally damaged, or returned without the components necessary to reasonably evaluate the merchandise may be refused or may receive a partial refund where permitted by applicable law.

2. Products Covered by This Policy

This policy applies to merchandise offered through Core Drape Studio, including:

  • Pen holders;

  • Desktop storage boxes;

  • Writing-tool sets; and

  • Comparable stationery and desk-organization products sold through our website.

Because writing and organizational products may contain multiple pieces, all components of a set should be included when a set is returned.

3. Damaged, Defective, or Incorrect Items

Please inspect your package when it arrives.

If you receive an item that is:

  • Damaged during transportation;

  • Defective upon arrival;

  • Missing an important component; or

  • Different from the product you ordered,

please contact us as soon as reasonably possible and, preferably, within 7 days after delivery.

To help us resolve the issue efficiently, your request should include:

  1. Your name;

  2. Order number;

  3. Description of the issue;

  4. Photographs of the product and packaging when applicable; and

  5. Any other information reasonably necessary to investigate the shipment.

If the problem is confirmed to be attributable to an error, defect, or shipping damage, we may provide a replacement, replacement component, store credit, refund, or another appropriate remedy.

4. Change-of-Mind Returns

If you simply decide that a product is no longer needed or does not suit your preferences, the product may still qualify for a return if it satisfies the eligibility requirements above.

Unless otherwise required by applicable law or expressly agreed by us, return shipping costs associated with a change-of-mind return are the customer's responsibility.

Original shipping charges, if any, may not be refundable except where required by law or where the return results from our error.

5. Return Authorization

Please do not send merchandise to the return address without first contacting us.

A return request should be submitted through:

Email: [email protected]

Once your request is reviewed, we may provide return instructions, including confirmation of the appropriate return address.

The current designated return address is:

WRITING WAVES INC
5787 SW 88TH ST
PINECREST, FL 33156
United States

We reserve the right to change return-processing instructions when reasonably necessary.

6. Refund Processing

After an approved return is received and inspected, we will determine whether the merchandise satisfies the applicable return conditions.

Approved refunds are generally issued to the original payment method. The time required for the funds to appear in a customer's account may depend on the customer's financial institution, card issuer, or payment processor.

A refund confirmation does not necessarily mean that the bank or card issuer has completed the crediting process.

7. Partial Refunds

Where permitted by law, a partial refund may be considered when returned merchandise shows minor handling that does not make the item entirely unsuitable for resale but reduces its value.

Examples may include missing non-essential packaging or minor cosmetic handling.

No deduction will be made when prohibited by applicable law.

8. Non-Returnable Situations

A return may be declined where merchandise has been:

  • Used beyond reasonable inspection;

  • Intentionally damaged;

  • Modified or altered;

  • Returned substantially incomplete;

  • Damaged because of improper storage or handling after delivery; or

  • Returned outside the applicable return period without an approved exception.

This does not limit any rights or remedies that cannot lawfully be excluded under applicable law.

9. Exchanges

If you would prefer a replacement rather than a refund, please mention this when contacting us.

Exchanges are subject to product availability. If the requested replacement is unavailable, we may instead offer a refund or another appropriate resolution.

10. Order Cancellation

If you need to cancel an order, contact us as quickly as possible after placing the order.

We will make reasonable efforts to accommodate cancellation requests received before an order enters fulfillment or shipment. Once an order has been processed or shipped, cancellation may no longer be possible, and the customer may need to use the applicable return procedure.

11. Fraudulent or Abusive Returns

We reserve the right to investigate unusual return activity and to decline requests involving suspected fraud, abuse, repeated misuse of return privileges, materially inaccurate information, or other unlawful conduct, subject to applicable law.

12. Florida Law

This policy is intended to operate consistently with applicable laws of the State of Florida and applicable federal law. Nothing in this policy is intended to waive, restrict, or eliminate a consumer right that cannot legally be waived.

13. Contact

For questions regarding a return or refund:

Wuhan Lejuyi Trading Co., Ltd.
Attn: CARSON VINCENT MARTIN COOKLIN
5787 SW 88TH ST
PINECREST, FL 33156
United States
Email: [email protected]

We appreciate the opportunity to resolve concerns promptly and fairly.