Shipping policy

Shipping Policy

Effective Date: September 28, 2026

At Core Drape Studio, we want the journey from checkout to your desk to be straightforward and predictable. This Shipping Policy explains shipping charges, order processing, delivery expectations, and what to do if a package encounters a problem.

1. Shipping Rates

We offer the following shipping structure:

  • Free shipping for orders of $10.00 or more;

  • $5.99 shipping for orders with a merchandise subtotal under $10.00.

Any applicable taxes or other charges required by law will be shown separately when applicable.

2. Order Processing

Orders are normally processed after successful payment authorization and order confirmation.

Processing may require additional time when:

  • Order information needs verification;

  • A product becomes temporarily unavailable;

  • There is an unusually high volume of orders;

  • A payment provider requires additional authorization; or

  • Severe weather, carrier disruptions, holidays, or other circumstances affect fulfillment.

An order-processing period is separate from the carrier's transit period.

3. Delivery Estimates

Estimated delivery times may vary depending on destination, inventory, carrier capacity, weather, holidays, and other circumstances outside our reasonable control.

Any delivery date shown during checkout or in a shipping communication should generally be treated as an estimate unless expressly identified as guaranteed.

4. Shipping Address

Customers are responsible for providing a complete and accurate delivery address.

Please carefully review:

  • Street number;

  • Apartment, suite, or unit number;

  • City;

  • State;

  • ZIP code; and

  • Recipient information.

If an order has not yet shipped, contact us promptly if an address correction is necessary.

Once an order has entered carrier possession, we may not be able to change the destination.

5. Incorrect or Incomplete Addresses

If a package cannot be delivered because an address supplied by the customer was incorrect or incomplete, additional shipping or reshipment costs may apply where permitted by law.

We will make reasonable efforts to help resolve address-related delivery problems.

6. Lost, Delayed, or Stolen Packages

Once a package is transferred to a carrier, delivery timing is partly controlled by that carrier.

If tracking indicates that a shipment is delayed, customers should contact us so that we can review the available shipment information.

If tracking indicates that a package was delivered but cannot be located, please first check:

  • The delivery address;

  • Mailroom or reception area;

  • Household or building members;

  • Nearby secure locations; and

  • Carrier delivery notes.

We may also contact the carrier or request additional information before determining an appropriate resolution.

7. Damaged Packages

If an order arrives with visible shipping damage, please photograph the package and merchandise as soon as reasonably possible.

Contact:

[email protected]

Include your order number and photographs when available.

This information can help us evaluate whether the merchandise should be replaced, refunded, or otherwise resolved.

8. Multiple Products in One Order

If an order contains several products, items may occasionally be packaged or shipped together according to fulfillment requirements.

If an order arrives in multiple shipments, the customer may receive separate tracking information.

9. Shipping Restrictions

Certain destinations or circumstances may be subject to shipping restrictions.

We reserve the right to decline or cancel an order where delivery cannot reasonably be completed or where shipping would violate applicable law or carrier requirements.

10. Changes to Shipping Information

We may update shipping methods, carriers, delivery estimates, or operational procedures when necessary.

Any applicable shipping charge presented at checkout will control the order unless corrected because of an obvious technical or pricing error.

11. Customer Support

For shipping questions, please contact:

WRITING WAVES INC
Attn: CARSON VINCENT MARTIN COOKLIN
5787 SW 88TH ST
PINECREST, FL 33156
United States
Email: [email protected]

We will make reasonable efforts to investigate shipping issues and communicate available options.